Every advisory engagement is covered end-to-end by professional indemnity insurance. It is built into the package price with no extra steps from you — no opting in, nothing to add at checkout.
What it covers
Professional indemnity insurance protects your business if advice received during a Whetstone session causes a financial loss, where that loss falls within the policy terms.
A hard stop, not a warning
If coverage were ever inactive, the platform refuses new payments outright. You cannot book an uninsured session on Whetstone, because the system will not take the money. This is enforced in the product, not left to anyone to remember.
What it does not cover
Specific exclusions and coverage limits are subject to the policy terms.
Exclusions and limits have not been confirmed against the current policy document. Verify these with the policy before relying on this page.
How to make a claim
If you believe you have a claim, contact support@whetstone.au with your booking reference and details of the incident. The team will guide you through the next steps.
If the issue is with the engagement itself rather than a claimable loss, use Report a problem on the booking instead — that freezes the payment while it is looked at.
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