Contact channel
Email support@whetstone.auExpected response time: within one to two business days. Response times may vary during public holidays.
What to include in your message
To help us resolve your issue faster, please include:- The email address on your Whetstone account
- A clear description of the problem or question
- Any error messages you see, word-for-word
- Screenshots showing the issue, if possible
Self-help first
Before contacting support, you may find the answer faster in these resources:- FAQ — quick answers to common questions
- Troubleshooting — fix sign-in, booking, and payment issues