> ## Documentation Index
> Fetch the complete documentation index at: https://help.whetstone.au/llms.txt
> Use this file to discover all available pages before exploring further.

# Making Payments and Finding Receipts

> How payment works at Whetstone checkout, what happens to your money afterwards, and where to find your receipts.

Payment is taken when you book, on a secure checkout page run by Stripe, the payment processor.

## How payment works

<Steps>
  <Step title="Select a package and a time">
    Choose the package and pick a time from your advisor's calendar.
  </Step>

  <Step title="Pay at checkout">
    Enter your card details on the Stripe checkout page and confirm.
  </Step>

  <Step title="Receive confirmation">
    A booking confirmation and receipt are emailed to you. Your advisor is notified too.
  </Step>
</Steps>

<Note>
  **Whetstone never sees or stores your card number.** Your card details go to Stripe. You can save a card to your account for next time, and remove it at any point — removing it does not affect bookings you have already paid for.
</Note>

## Where your money goes

Not to the advisor. Your payment is **held** by Whetstone from checkout until the work is confirmed complete, and only then released. See [booking a session](/owners/booking-a-session) for what that means in practice.

## Finding your receipts

Log in and open your booking history. Each completed payment has a receipt against it. Receipts are also emailed to the address on your account at the time of payment.

## Currency

Prices are in Australian dollars, and Whetstone's advisors are Australia-based for now. An international card works perfectly well — your own bank may add a conversion fee, which Whetstone has no part in.

<Note>
  GST applies to transactions, as Whetstone is an Australian-based service.
</Note>

## Related articles

* [Session packages](/billing/session-packages)
* [Refunds](/billing/refunds)
* [Payment problems](/troubleshooting/payment-problems)


## Related topics

- [Fix Whetstone payment problems](/troubleshooting/payment-problems.md)
- [Pricing & Billing](/billing/index.md)
- [How Whetstone Session Packages Work](/billing/session-packages.md)
- [Book an Insured Advisory Session](/owners/booking-a-session.md)
- [Account settings, security and privacy](/support/account-security.md)